Question 1

What is a certified translation?

Accepted Answer

A certified translation is a translation that has been certified by a professional translator who attests to their expertise in the two languages used in the translation process.

Question 2

What is included in my certified translation?

Accepted Answer

We provide certified translations in the form of a non-editable PDF file along with a signed and stamped certificate of translation accuracy, attesting to the translator's qualification and the precision of the translated content. Your documents are:

1. All documents are printed on our letterhead, which incorporates our ATA member number, phone number, and address.

2. They are formatted similarly to the original document, though not an exact replica.

3. They are word-by-word translations, meaning that certain phrases may not be ideal, but we don't interpret their meaning, rather provide exact translations complying with the certified translation standards.

Question 3

How does the translation process work?

Accepted Answer

At Sure Translation, we keep the process fast and hassle-free. Here's how it works:

1. Upload your documents and place your order.
2. We match your project with the most qualified translator.
3. You'll be notified via email as soon as your translation is ready.
4. Need changes? You can easily request revisions.

Question 4

How long does it take to receive my translation?

Accepted Answer

We offer a 24-hour turnaround on all certified translation orders, so you'll receive your completed document quickly and on time.

Question 5

Is the $18 per page price real?

Accepted Answer

Absolutely! We use AI and automation technology wherever possible to streamline the operations and improve efficiency. For instance, most quotes don't require manual review which means more of your money goes to real humans who translate your documents, without breaking the bank.

Question 6

Does Sure Translation offer notarized translations?

Accepted Answer

We do not provide notarized translation services directly. However, all of our translations come with a Certificate of Translation Accuracy, which attests to the accuracy and completeness of the translation. If you specifically need notarization, you can take our certified translation and certificate to a local notary, who can notarize the translator's signed statement. This process is quick and ensures your document is both certified and notarized if required.

Question 7

How do I receive my completed Translation?

Accepted Answer

Once your translation is finished, we'll send it directly to your email as a secure PDF file. This way, you can easily download, print, or share it wherever it's needed.

Question 8

What are the USCIS requirements for certified translation?

Accepted Answer

USCIS requires that any foreign-language document submitted with an immigration application be accompanied by a complete, certified English translation. The translation must be word-for-word, accurate, and include a signed Certificate of Translation Accuracy from the translator or translation agency. This certificate must state that the translator is competent in both languages and that the translation is complete and correct.

Question 9

What is your revision policy?

Accepted Answer

Sure Translation includes three rounds of revisions per order at no additional cost. If you find any issue with your translation, simply contact us and we will make corrections promptly. Revision requests are accepted within 30 days of delivery.

USCIS Translation Requirements

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Certification of Translation Accuracy

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